Locations

Central

Brisbane City

Northside

Caboolture North Lakes Strathpine

Westside

Kenmore St. Lucia Springfield

Southside

Underwood Sunnybank Hills Morningside

Eastside

Toombul

Office Mission

Our Vision

To create a highly efficient, patient-centred practice in an environment that is warm, caring and fun, whilst creating sensational smiles.

Our Purpose

To provide quality treatment to our patients who will be enriched by the experience.

Our Mission Statement

At Shine Orthodontics, we will ALWAYS remember that the patient is NUMBER ONE and as a team, we will EXCEED our patient’s EXPECTATIONS.

Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday - Friday: 7:30 a.m. – 5 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.